FAQ

High-quality products tailored for wholesalers and distributors worldwide.

Order Process

How do I order?

You can follow the belowing steps then order on our website:
www.metal-window.com
If you have any special requirements, feel free to contact us.

01

Browse Products

Explore our wide range of products. Use the search bar or filters to find what you need.

02

Request a Quote

On the product page, click the “Request a Quote” button and provide the required details.

03

Receive Quotation

Our sales team will review your request and send you a detailed quotation within 24 hours.

04

Negotiate Terms

If you have any questions or need adjustments, feel free to contact our sales team for further negotiation.

05

Confirm Order

After agreeing on the terms, confirm your order by clicking the “Confirm Order” button in the email.

06

Sign Contract

Our sales team will send you a Sales Contract. Review the contract, sign it, and send it back to us.

07

Make Payment

Proceed with payment as agreed. Choose from options such as wire transfer, Letter of Credit, or PayPal.

Have special requirements? Email our sales team for tailored pricing and clear order guidance.

FAQ

Frequently Asked Questions

Quick answers to common questions. If you can’t find what you’re looking for, feel free to contact our sales team.

Q What types of metal windows do you manufacture?
A

We manufacture aluminum, carbon steel, galvanized steel, and copper windows for residential, commercial, and industrial applications.

Q Can you customize windows for specific projects?
A

Yes, we can adjust the material, size, opening style, glass, finish, and functional features according to project requirements.

Q What window opening styles are available?
A

Our range includes casement, sliding, fixed, awning, hopper, louver, and tilt-and-turn window systems.

Q Do you provide windows for special environments?
A

Yes, we offer window solutions for fire protection, sound insulation, thermal insulation, moisture resistance, airtightness, and other application needs.

Q Can you manufacture windows based on drawings or samples?
A

Yes, our team can review technical drawings, specifications, or samples and discuss a suitable manufacturing solution.

Q How do you control product quality?
A

We monitor materials, dimensions, fabrication, surface treatment, assembly, and packaging throughout the production process.

Q How can I request a quotation?
A

Please provide the window type, dimensions, material, glass requirements, finish, quantity, and any relevant drawings for evaluation.

Q Do you support export orders?
A

Yes, we support B2B export orders and can coordinate product details, packaging, documents, and shipment arrangements with buyers.

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